Live at Atlassian Team ’26 | May 5-7, 2026

How a YouTube Channel Became a Family Business | Alex Ortiz, The Jira Life

In this episode of Back Up to Level Up, recorded live at Atlassian Team ’26 in Anaheim, California, Janet Khoshaba sits down with Alex Ortiz, creator of The Jira Life and one of the most recognized voices in the Atlassian ecosystem.

Alex shares how he went from managing a Microsoft tool at Boeing to quitting his job, launching a YouTube channel with no audience, and building a family business around Jira content and training. He talks about the loneliness of being a solo creator, why he almost gave up every single day, and what finally changed when Atlassian brought him into their Creators program.

Key takeaways:

  • Why volume negates luck and what that looks like as a daily practice
  • What it actually feels like to build an audience alone before anyone is watching
  • How bringing his family into the business unlocked the next level of growth
  • Why not building a team earlier was his biggest miss
  • What’s next: a 500-person Jira training event in Dallas, October 27 to 29

If you are thinking about going out on your own or building something in public, Alex’s story is one of the most honest takes on what that journey actually costs and what it gives back.

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We’re booking guests for upcoming events. If you’ve been through a business journey and came out with a lesson, we want to hear it.

5–10 minute episodes, filmed live at industry events, professionally produced, and published on YouTube and social. You walk away with polished content you can keep and share.