Paul shares how a colleague at the Ministry of Justice first pulled him into the world of Jira plugins, what it took to go from side project to full-time founder, and why landing a deal with a large aerospace company was the moment he knew this was a real career. He also talks about the realities of running a solo operation across a 16-hour time zone gap and why hiring staff was the single biggest shift in how he operates.
Key takeaways:
- How scanning Jira forums for unmet needs became a product strategy
- Why the first enterprise sale changed everything for Red Moon Software
- What running customer support from New Zealand across a 16-hour time difference actually looks like
- Why hiring was the lesson that fundamentally changed how Paul scales his time
- What is next: mobile apps for Apple and Android as Red Moon diversifies beyond Jira
If you are a solo technical founder thinking about building in a marketplace ecosystem, Paul’s story is a practical and honest look at what that path involves.
