Live at Atlassian Team ’26 | May 5-7, 2026

He Found His Career on Reddit… Now He’s in eCommerce | Michael Hsueh, AfterShip

In this episode of Back Up to Level Up, recorded live at ShopTalk 2026 in Las Vegas, Janet Khoshaba sits down with Michael Hsueh, Account Executive at AfterShip.
eCommerce
eCommerce

Michael shares his unconventional journey into eCommerce—from recruiting accountants to discovering tech opportunities through Reddit—and how curiosity helped him build a career in the space.

He also gives a behind-the-scenes look at AfterShip, the platform powering shipment tracking and returns for some of the world’s biggest eCommerce brands.

Key takeaways:

  • How to break into eCommerce without a traditional path
  • Why curiosity and exploration matter more than having a plan
  • The role of post-purchase experience in eCommerce
  • Why you shouldn’t rush your career growth
  • Practical advice: slow down, learn, and enjoy the journey

Whether you’re early in your career or exploring eCommerce, this episode offers relatable and actionable advice.

More episodes to watch

The Subscription Bet That Changed Everything | Benjamin Elmalek, Stone Street Coffee

In this episode of Back Up to Level Up, recorded live at ShopTalk 2026 in Las Vegas, Janet Khoshaba sits down with Benjamin Elmalek, Chief Digital Officer at Stone Street Coffee.
Innovation

Why Most Ecomm Brands Get Inventory Wrong | Rachel Dauchy, NetDeposited

In this episode of Back Up to Level Up, recorded live at ShopTalk 2026 in Las Vegas, Janet Khoshaba sits down with Rachel Dauchy, Ownde and Founder of NetDeposited, an eCommerce accounting firm specializing in inventory-heavy businesses.
eCommerce

They Said No One Would Pay for This…They Were Wrong | Mike Potter, Rewind

In this episode of Back Up to Level Up, recorded live at ShopTalk 2026 in Las Vegas, Janet Khoshaba sits down with Mike Potter, Co-Founder and CEO of Rewind.
Entrepreneurship

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We’re booking guests for upcoming events. If you’ve been through a business journey and came out with a lesson, we want to hear it.

5–10 minute episodes, filmed live at industry events, professionally produced, and published on YouTube and social. You walk away with polished content you can keep and share.