Why store owners choose us
Themes and customer data are backed up every day, while products and orders update in near real-time. Once it's running, you don’t have to lift a finger.
You can roll back the whole store to an earlier point in time. Better yet, you can surgically recover a single product, collection, or order without compromising anything else.
Try out new themes, apps, or updates in a staging environment without any risks during peak shopping periods.
Smart Alerts monitor your store in real time, so you get alerts about bulk product changes, unexpected downtime, and disruptions from third-party apps.
Head of Digital, Moomin
Jonas had experienced a major data loss before when a developer accidentally overwrote an entire store’s data. He found Rewind before the next event, when 11,000 products were overwritten with incorrect data. Thankfully, Rewind restored everything in 30 minutes.
When SeaMonster Studios was migrating 150,000 historical orders for a client, the entire product inventory was accidentally deleted, leaving only out-of-stock items live on the site. Luckily, Rewind was already running automated backups in the background.
CEO, SeaMonster Studios
VP of Digital Products, Saadia Group
Ravi’s team took Lord & Taylor from zero digital presence to a live Shopify Plus store in 120 days with 2,000+ products added, new staff onboarded, and a brand being rebuilt from scratch. That pace of change meant one wrong move could wipe out weeks of work. But then Shopify recommended Rewind as the fallback they needed.
“If I had known ecommerce platforms do not provide full backups and can’t restore your site; I would have been using Rewind from day one.”
Whisker Seeker
“It totally saved things. Everything went back to normal. But ultimately, it was the Rewind app that totally saved us that day.””It totally saved things. Everything went back to normal. But ultimately, it was the Rewind app that totally saved us that day.”
Co-founder, The Tackle Room
“We really started looking at Rewind because we’re looking for a way that we could maintain our staging store as close as possible to a mirror of our live store for future testing.”
Shopify Plus brand
“This app has saved us BIG TIME on at least two occasions. The restore process is delightfully easy.”
Shopify App Store
“We’ve experienced data loss in the past when an app didn’t integrate properly. This third party app was supposed to allow customers to pre-order products. Instead, after we installed it, customers couldn’t order anything. It was an awful experience. Having something like Rewind just takes a load of stress away from one aspect of the business.”
Award-winning DTC hair care brand
“Saved the day after another app deleted a ton of collection – get it, when something goes wrong you’ll be glad you had it installed!”
Shopify App Store
5-star ratings from 617 Shopify App Store reviews
From Shopify
App Store
Trust Rewind to backup and restore their data
Thousands of Shopify stores in 100+ countries
Rewind is the leading third-party provider of SOC 2-compliant cloud backups. Our full SOC report and detailed security portal is available upon request.
No. Shopify doesn’t keep full backups of your store data. If a bulk import goes wrong, a third-party app corrupts your products, or someone accidentally deletes your best-selling collection, Shopify can’t restore it. That’s the gap Rewind fills.
Everything that matters: products and variants (images, pricing, metafields, draft and archived products), collections, customers, orders, themes, pages, blogs, metaobjects, shipping zones, product translations, and policies. Plus your Klaviyo and Mailchimp data.
Daily automated backups run every 24 hours, with real-time backups available for products and orders (regardless of plan). You get 365 days of version history, so you can go back to any point in the past year.
You can connect Rewind and backups start immediately. Automated daily incremental backups run in the background, and you have on-demand backups as an option before risky operations. You don’t have to worry about scripts, versioning headaches or broken APIs.
Rewind lets you compare versions side by side, see exactly what changed and when, and put it back yourself. No support ticket needed. You can also set thresholds so you get an email or SMS alert the moment a bulk change hits a certain number of products.
Rewind understands the full details in your Shopify store, so it’s not just backing up raw data or the default main listing. Every size, color, or option is backed up individually with its own images, price, and product details.
Rewind lets you do granular, surgical restores. If someone makes a mistake, you can restore that individual item and preserve everything else you’ve changed in the meantime. One little mistake no longer means undoing hours or days of work. For major changes or disasters, you can do a full restore and roll back to a known good state.
Rewind stores backup data in three regions: Canada, USA, and the EU. Rewind is SOC 2 Type II certified, ISO 27001 certified, HIPAA-ready, and GDPR compliant.
